WARRANTY AND SALES POLICY
KDM MOTORS
WARRANTY TERMS & CONDITIONS
IMPORTANT NOTICE
Shipping costs and labor charges are not covered under warranty. No exceptions apply.
WARRANTY COVERAGE PERIODS
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Standard Replacement Engines: 6 months from delivery date (unless otherwise specified on sales receipt)
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Performance Engines (including turbo, VTEC, i-VTEC, VVT, VVTi, GTE): 30 days from delivery date (unless otherwise specified on sales receipt)
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Rotary Engines (Mazda RX-7, RX-8, 13B, 13BT/13BTT/20B): No warranty coverage (unless otherwise specified on product listing)
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Performance Transmissions: 30 days from delivery date
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Standard Replacement Transmissions: 90 days from delivery date (unless otherwise specified on product listing)
Warranty Start Date: All warranty periods begin when the customer takes possession of the item, either by signing proof of delivery for shipped items or at the time of in-store pickup.
Parts: Sold as-is with no warranty coverage
DEPOSIT TERMS & CONDITIONS
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Deposits hold items for 30 days maximum
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Full balance must be paid within 30 days of deposit date
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After 30 days without payment, KDM Motors Import may release items from hold
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No refunds issued after the 30-day period
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Items must be picked up or shipped within 25 days of full payment
WARRANTY COVERAGE
What Is Covered
The following internal engine components are covered under our limited warranty:
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Pistons, piston rings, and piston pins
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Crankshaft and main bearings
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Connecting rods and rod bearings
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Camshaft and camshaft bearings
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Timing chain and timing gears
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Intake and exhaust valves
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Valve springs, seals, and guides
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Oil pump, push rods, rocker arms, and shafts
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Engine block and cylinder walls (free from cracks or distortions that prevent normal operation)
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Cylinder head (free from cracks or distortions that prevent normal operation)
What Is NOT Covered
The following external components and circumstances are excluded from warranty coverage:
External Components:
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Intake and exhaust manifolds
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Carburetors and distributors
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Starters and emission control devices
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Flywheels, clutches, and pressure plates
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Water pumps, thermostats, belts, and hoses
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Oil pans and valve covers
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Sensors and electronic components (distributors, wires, computers, injectors, etc.)
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Drive shafts, engine mounts, and half shafts
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Turbochargers
Exclusions:
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Damage due to customer or mechanic negligence
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Engines that seize, lose compression, or suffer catastrophic failure due to improper installation or maintenance
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Installations not performed by certified mechanics (warranty may be voided at KDM Motors' discretion)
WARRANTY CLAIM PROCEDURE
Requirements for All Claims
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Professional Installation Required: We strongly recommend professional installation by a certified mechanic
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Monitoring Period: Engines should be closely monitored during the first 50-100 miles after installation
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Mechanic's Report: Valid mechanic's report required for all warranty claims
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Certified Mechanic Only: Claims must include documentation from a certified mechanic
Defective Product Claims
To file a warranty claim, email the following to sales@kdmmotorsimport.com :
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Detailed written description of the defect with supporting photos and videos
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Certification documentation from the inspecting mechanic
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Mechanic's contact information for verification purposes
Note: The certifying mechanic may be different from the original purchaser.
Claim Resolution
Upon receiving complete documentation, KDM Motors Import will:
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Review all submitted materials
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Contact the certifying mechanic for verification
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Determine whether to provide a refund for defective parts or request return for replacement
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Require complete return of defective engines/transmissions (no missing parts)
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Deduct any missing parts from replacement units
COMPANY RIGHTS & MODIFICATIONS
KDM Motors Import reserves the right to:
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Perform maintenance, servicing, and repairs on products before sale
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Use rebuilt or serviceable used parts in products
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Exchange engines at company discretion when deemed necessary
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Refuse warranty claims due to customer or mechanic negligence
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Modify these warranty terms at any time without prior notice